Prospective Resident FAQs

No. The tenant is responsible for payment of all utilities and must transfer utilities into the tenant’s name prior to move-in.

The refundable property damage deposit is equal to one month’s rent. In addition, there is a non-refundable cleaning/yard deposit of $350. Upon moving in, your home will have been professionally cleaned, the yard maintained, and debris-free. We expect you to leave the property in the same clean condition upon moving out. You will be provided a checklist of items completed for you before move-in and our expectations upon move-out.

Yes, we are pet-friendly, however, there are restrictions regarding size, number and type of pets depending on the particular property. Monthly rent is $25 per pet and a non-refundable pet deposit and pet agreement is due before allowing any pet on the property.

The nonrefundable/nontransferable pet deposit is $350 per pet. There are pet restrictions and breed restrictions discussed in the lease.

All of our properties are smoke-free. Smoking at any of our properties is prohibited.

We do not show properties without an application on file. Please be mindful as we receive many applications that are in various stages of the approval process. Southbay Group properties generally do not stay vacant for an extended time. Just because your application is approved, does not mean the unit will be held for you. Once a showing has occurred, you will have the opportunity to place a holding deposit on the property.

We require a stable job history of more than 1 year at the same job and stable verifiable landlord history (living or renting from family does not count).

Once we receive your completed application, we will do the following:

1. Process your application
2. Review your credit report
3. Review your criminal report
4. Verify your employment
5. Verify the last 5 years of residency
6. Contact the property owner for final decision
7. After reaching a decision on your application, we will contact you immediately.

The entire process may take up to 10 days

Our leases are generally no less than 12 months.

A lease is a legal contract, and in most circumstances it cannot be ended. If you move out before the expiration of your lease and don’t pay the rent for the remaining months, you may be sued for the uncollected rent. Broken leases affect your credit and ability to lease in the future.

To place a “hold” on a property, you must first have an approved application on file. You must pay the deposit in the amount of one month’s rent via the tenant portal by ACH or credit card at the time of lease signing. The unit will NOT be held for you until the deposit is paid. The unit will continue to be marketed and shown to potential renters. No personal checks or money orders are accepted. The remaining deposits (cleaning and pet) will be due at key delivery.

Renters insurance protects against your personal property loss in the event of a fire, burglary, etc. Renters insurance won’t pay to fix the house or apartment building if it’s damaged.

Personal liability renter’s insurance policies may cover bodily injury and property damage to others caused by your actions or negligence. Any number of things could potentially cause a lawsuit, from dog bites to accidentally scalding someone with hot coffee or serving alcohol to someone who later causes a car accident.

We require you to obtain Renter’s Insurance with Liability coverage to start the day of your lease.  

Minimum of $300,000 liability coverage is required for non-pet owners, and $500,000 liability for pet owners.

Insurance must name Southbay Group as an “additional interest”.

Every tenant over the age of 18 must be listed on the policy

(Check with your automobile insurance carrier for discounted Renter’s Insurance rates or Sabrina at Farm Bureau of Burnet 512-948-3802 for low rates)

Ask the insurance company to email a DEC page to